Privacy Policy
Effective Date: 08/12/24
This Privacy Policy describes how we collect, use, and disclose information, and your choices regarding that information when you use our services, websites, and applications (collectively, the “Services”).
1. Information We Collect
1.1 Personal Information
When you register an account with us or use our Services, we may collect personal information such as:
Name
Email address
Postal address
Phone number
Payment information
1.2 Usage Data
We may collect information about your interactions with our Services, including:
Pages or content viewed
Searches performed
Other actions taken on our Services
1.3 Device and Log Information
We may collect information about your device or usage of our Services, such as:
IP address
Browser type
Operating system
Referring URLs
Access times
Pages viewed
1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your activity on our Services. This may include:
Pages visited and time spent on the Services
Navigation patterns and click activity
Preferences and settings
These technologies help us:
Improve and personalize your experience
Analyze usage and trends
Deliver targeted content and advertisements
Ensure the security and functionality of our Services
You can manage or disable cookies through your browser settings, although some features of the Services may not function properly if cookies are disabled.
2. How We Use Your Information
We may use the information we collect to:
Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Communicate with you via email, phone calls, and SMS text messages regarding appointments, customer service, account updates, promotional offers, and other information related to our Services
Monitor and analyze trends, usage, and activities related to our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect our rights, property, and safety, as well as those of our users
3. Offers and Charges
When you provide us with your phone number or email address, you consent to receiving offers and promotional communications from us. If you respond to these offers, you may be subject to charges related to the services or products offered, as specified in the offer details.
3A. SMS Consent and Communications
By providing your mobile phone number through our website, booking forms, intake forms, promotions, or other Service interactions, and by affirmatively opting in (such as checking a consent box or submitting a form that includes SMS disclosures), you consent to receive SMS text messages from [BUSINESS NAME].
SMS consent is obtained solely for the purpose of communicating with you and is not a condition of purchase.
Messages may include:
Appointment confirmations
Appointment reminders
Service updates
Promotional offers
Other information related to our Services
SMS opt-in consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.
Your SMS consent is used only by [BUSINESS NAME] to communicate with you as described above.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.
Message frequency may vary. Message and data rates may apply.
4. Sharing Your Information
We do not share your personal information with third parties except under the following circumstances:
4.1 Service Providers and Subcontractors
We may share your information with service providers who need access to such information to perform services on our behalf, including customer service, technical support, payment processing, and other support services.
4.2 Legal Disclosures
We may disclose your information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to:
Protect our rights
Protect your safety or the safety of others
Investigate fraud
Respond to government requests
Comply with legal obligations
4.3 With Your Consent
We may share your information with your consent or at your direction.
4.4 No Sharing for Marketing or Promotional Purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, is permitted.
All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Access to personal information is restricted to authorized personnel and service providers who require access to perform services on our behalf.
While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
You may also adjust your browser settings to refuse cookies or notify you when a cookie is set.
6A. Your Rights Regarding Personal Information
You may request access to, correction of, or deletion of your personal information by contacting us.
You may also request updates to your information at any time.
For SMS communications, you may opt out at any time by replying STOP to any text message. For assistance, reply HELP.
Opting out will stop future SMS communications except where required for account administration or legal purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Any updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or wish to access, update, correct, or delete your personal information, please contact us:
Email: [email protected]
Phone: +1 619-815-5474
Address: 1151 Savoy St San Diego, CA 92107